How to Resolve Encryption Issue With Thunderbird Technical Support?

Thunderbird is one of the go to email client where powerful features mixed with advance technology is concerned. It’s easy to operate user interface ensures its popularity amongst new users of email. At the same time smart navigation and powerful attributes makes it quite famous amongst the regular users of email. Another selling point of this email client is the unbeatable Thunderbird technical support which has made quite a name for themselves because of their prompt response to the customer complaints.

One of the most common issues heard by Thunderbird technical support number is the encryption warning faced by the new users. Although the support team is quite happy to help resolve the issue, a simple procedure can be followed easily at home to rectify this warning.

After completely setting up a new email account you may encounter warning stating:

Incoming Settings: imap.laposte.net does not use encryption.

Technical Details

Insecure mail servers do not use encrypted connections to protect your passwords and private information. By connecting to this server you could expose your password and private information.

Outgoing Settings: smtp.laposte.net does not use encryption.

Technical Details

Early bird can allow you to get to your mail using the provided configurations. However you should contact your administrator or email provider regarding these improper connections. See the Thunderbird FAQ for more information.“

The warning is displayed to inform the user that they have set up a mail server which does not support encryption. The result of this can be very alarming as all the information shared via this mail is open for all to see which can lead to sensitive information being leaked.

How you can resolve the issue?

First and foremost, you could go through the help articles and FAQ of Thunderbird to ensure that it does support encryption or not. According to the information you found, follow the given instruction:

• In case it supports encryption then:

• Click on the change settings button on the left-bottom corner and change the further settings accordingly.

• And if it doesn’t, then:

• You can check the I Understand the Risk button and carry on further. You should contact Thunderbird technical support to inform them about the lack of security.
• Alternatively you can make switch to another email provider which accords better security.

The above method should resolve your issue of encryption. However, if you still face the issue, you can get in touch with the Thunderbird technical support number and get appropriate solution. At times it is quite possible for you to be held up while talking to the customer care department, in such case you can try online directories like contactforhelp to get another direct number of the customer care.